ProlineGlass LLC is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how information is collected, used, and protected when you interact with our website or receive services from us.

Information We Collect

We may collect personal information including, but not limited to:

• Name, phone number, email address

• Vehicle information (VIN, make, model)

• Insurance details when applicable

• Service location and scheduling details

• Payment and billing information (processed securely through third-party providers)

How Information Is Used

Your information is used solely to:

• Schedule and perform auto glass services

• Communicate service updates and confirmations

• Process billing, payments, and insurance claims

• Comply with legal, regulatory, or insurance network requirements

We do not sell or rent customer information to third parties.

Information Sharing

Information may be shared only with:

• Insurance companies or third-party administrators (TPAs) for claim processing

• Payment processors to complete transactions

• Regulatory or legal authorities when required by law

All partners are expected to maintain appropriate confidentiality and data-protection standards.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we take appropriate measures consistent with industry practices.

Customer Rights

You may request to review, update, or correct your personal information by contacting us directly.